Patient Portal & Healow App

A secure online gateway helping you manage what’s most important – the health of you and your family!

Patient portal

The Patient Portal enables our patients to be proactive in the management of their healthcare. The secure, convenient, and easy-to-use website gives you round-the-clock access to your health information, putting you in control.

Update personal data, review your personal health records (PHR), view lab results, view upcoming appointments, request education material, ask general questions, request medications refills, and participate in virtual visits with TeleVisit.

Fully integrated with the healow app, patients can access their patient portal account securely from their smartphone anywhere in the world.

Get connected today! It’s easy. Tell us on your next visit or stop in to activate your online portal access.

Before you can take advantage of everything the Patient Portal & Healow app have to offer, you must have an active account. To get access, you will need to contact your primary care facility.

Healow App

The Healow App puts your healthcare at your fingertips – anytime and anywhere.

Immediate access to your & your family’s health

Manage your and your family’s important health information. Having access to this information puts YOU in control of your health.

Take control of your health

Healow is available to you on the phone or online when you need it. Manage your overall health and wellness goals on healow.

Your complete health record at your fingertips

A secure app that helps you manage what’s important – the health of you and your family!

Connect to tracker & take charge of your health!

Set your goals and track them easily using most trackers. Use our weight management & activity trackers to reach your fitness goals and stay motivated to make healthy choices.

Portal & Healow Features

View Appointments

Access Televisits

View Lab Results

Message your care team

View Medical Records

Manage Medications

Set up the healow app in four easy steps

Download the Healow app from the App Store or Google Play Store.

Search your practice by entering practice code – JIEBDA

Enter your portal name and password to log in.

Set up your PIN to securely access your health record.

Frequently Asked Questions

No, access to the Patient Portal and Healow app is completely free. 

Contact your health center and ask for access to the Patient Portal. Upon successful activation you will receive an welcome email with instructions on setting up your account.

Both tools will give you access to communicate with your doctor and care team, securely and safely view health records and information, update personal data, access your appointments, lab results and vitals, request medications refills, and participate in virtual visits.

The Patient Portal and Healow app have functionalities that allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you. 

One of the consents you must agree to is our vendor consent.  My Health Information (patient portal) is powered by a vendor called eClinicalWeb, LLC (“ECW”).  This consent outlines the Terms of Use Agreement (“Terms of Use” or “Agreement”) defines the terms and conditions under which ECW makes the Site available. The second is a medical center practice consent: addressing issues and policies of the practice in exchanging information with patients electronically. It is important to have your permission to communicate with you via The Health Portal, it’s another way to protect your patient information.

User support is built into the Patient Portal and Healow app, or you can ask a member of our staff.